Frequently Asked Questions - Lionstar Leather

Frequently Asked Questions

Find answers to common questions about Lionstar Leather products, shipping, customization, and more.

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General Questions

Lionstar Leather is a premium leather goods manufacturer established in 2010. We specialize in:

CE-Approved Motorcycle Racing Gear — Professional quality, affordable pricing
Fashion Leather Clothing — Jackets, pants, vests, accessories
Custom Manufacturing — Made-to-order with full customization at no extra cost

We operate with a factory in Sialkot, Pakistan, a UK warehouse in Luton, and serve customers worldwide online.

Lionstar Leather was established in 2010 with over 14+ years of manufacturing experience.

Our products are manufactured in Sialkot, Pakistan, a city with 100+ years of leather craftsmanship history. We also have a UK warehouse in Luton for customer service and UK deliveries.

Great question! We offer professional quality at a fraction of competitor prices (£229-349 vs £1,200-2,500+) because:

Direct factory to customer (no middlemen)
Online only (no expensive retail markup)
Lean operations and Sialkot heritage craftsmanship
Same CE-approval safety standards as premium brands

Products & Quality

Yes! All our motorcycle racing gear is CE-approved and meets the same safety standards as Alpinestars and Dainese.

✓ Crash-tested protection
✓ Top grain 1.2-1.3mm cowhide
✓ Double stitched seams
✓ Armor placement certified for impact protection

Racing Gear: Top grain 1.2-1.3mm cowhide (premium, durable, abrasion-resistant)

Fashion Leather: Nappa (soft), Cowhide (durable), Sheepskin (lightweight)

Top grain leather is the highest quality, retaining natural fiber structure for durability and longevity.

Standard Items: 7 days from purchase, unworn condition, customer pays return shipping

Custom Items: No returns (made to your exact specifications)

Contact: lionstarleather@gmail.com

Customization

Yes! No extra cost! You can customize:

✓ Leather type and color
✓ Custom logos and designs
✓ Sizing (sleeve length, torso, width)
✓ Armor placement
✓ Pockets, zippers, ventilation

Turnaround: 7-10 days standard, 3-5 days rush (may incur rush fee)

Yes! Measure your child and include measurements in your order. Standard delivery: 5-7 days. Perfect fit ensures safety and comfort.

Sizing & Fit

Step 1: Measure accurately using a soft tape (on body, not clothing)

Step 2: Check our detailed size chart on each product page

Step 3: Consider use case (racing = tight fit, casual = medium fit)

Not sure? Email lionstarleather@gmail.com with your measurements and we'll recommend the best size.

Standard Items: Exchange for different size within 7 days (you pay return/reshipment costs)

Custom Items: No exchanges (made to your measurements). Exception: Manufacturer errors

Tips: Measure carefully, check size charts, email us before ordering if unsure.

Delivery & Shipping

Standard Orders:

UK: 5-7 business days
Worldwide: 10-21 business days

Custom Orders: 7-10 days manufacturing + shipping

You'll receive a tracking number via email when your item ships.

UK: Yes! Free shipping on all orders

International: Shipping calculated at checkout based on location, weight, and method selected

Note: You're responsible for any customs duties or import taxes in your country.

You're responsible for customs duties or import taxes.

We ship from UK (UK customers) and Pakistan (international). We declare item values correctly and cannot mark as "gift" or undervalue.

Tip: Check your country's customs rules before ordering. Some have 10-25% import duties on leather goods.

Ordering & Payment

We accept:

✓ Credit/Debit cards (Visa, Mastercard, Amex)
✓ PayPal
✓ Apple Pay
✓ Google Pay
✓ Shopify Pay

All payments are secure and encrypted.

Yes! We use:

SSL Encryption for all data
PCI Compliant payment standards
Shopify's secure platform (no full card storage)

Your information is as safe as Amazon or major retailers.

Yes! Bulk orders (20+) and wholesale inquiries welcome.

Benefits: Discounts, custom pricing, dedicated support, flexible payment terms

Contact: lionstarleather@gmail.com or +44 7459 557392

Customer Support

Email: lionstarleather@gmail.com

Phone: +44 7459 557392

Hours: Mon-Fri, 9 AM - 6 PM BST

Response Time: Usually within 24 hours on weekdays

Yes! You'll receive:

Shipping confirmation email with tracking number
Carrier tracking link (Royal Mail, DHL, or FedEx)
Estimated delivery date

Track your package in real-time online.

Product Care

Basic Care:

Regular Cleaning: Wipe with soft cloth monthly
Conditioning: Apply leather conditioner every 3-6 months
Storage: Keep cool, dry, away from sunlight
Protection: Use leather protectant spray

For Spills: Blot immediately, don't rub, let dry naturally, apply conditioner after

Storage: Use padded hangers, breathable garment bags, avoid plastic

Special Offers

Every motorcycle suit purchase includes a FREE gift:

Choose One:

Premium Real Leather Wallet (worth £30) — Slim RFID, multiple colors
Premium Leather Belt (worth £30) — Full grain, various styles

Choose your preferred gift at checkout. Available for all suit types!

Still Have Questions?

We're here to help! Reach out to our friendly team.

📧 Emaillionstarleather@gmail.com

📞 Phone+44 7459 557392

🕐 Hours

Mon-Fri: 9 AM - 6 PM BST

Let customers speak for us

from 82 reviews

Stunning Red and White

Love the classic red and white speedster look. The suit is lightweight enough for summer but still feels very robust. Great product!

Ben S.

05/21/2025

Kids Junior Motorcycle Racing Suit

Amazing Grip and Airflow

The perforation on these racing gloves is excellent for summer riding. Great grip and they feel very durable.

Vicky B.

05/17/2025

Racing Motorcycle Gloves

Durable and Ready for Abuse

This Beast suit lives up to its name. It's rugged, durable, and handles track days with ease. It's definitely built to last.

Zack P.

05/14/2025

Beast Motorcycle Racing Suit

Lovely White and Pink

The white and pink design is beautiful, and the leather is excellent. Very impressed with the quality of the stitching and the robust feel of the armor.

Clara S.

05/08/2025

Lionstar Apex Kids Mini-Moto Suit

My Dog is the Coolest!

The collar is sturdy, the studs are secure, and my dog looks amazing in it. Excellent quality and craftsmanship.

Deb W.

05/01/2025

LionStar Leather

Fantastic Red and Black

Classic colors, perfect fit. The Viper suit is solid, comfortable, and provides great peace of mind. A fantastic all-rounder.

Kate B.

04/27/2025

Lionstar Rio Professional Racing Suit

Fits Like a Dream

The high-waist design is flattering and comfortable. Quality leather and superb stitching. Looks amazing off the bike too!

Chloe F.

04/14/2025

Women's Moto Sheepskin Leather Pants

Blue Silverton Perfection

Bought the Silverton in blue�it's gorgeous! The leather is incredibly soft yet reassuringly thick. My favorite suit by far.

Terry A.

04/11/2025

Silverton Premium Motorcycle Racing Suit

Bold and Protective

The Panther suit in pink and red is a fantastic color combo. The suit feels great, and I feel confident riding in it. Great product!

Jade S.

04/04/2025

Red & Pink Cowhide Motorcycle Racing Suit

Perfect for Women Riders

This is the best women's suit I've found. Great fit in the arms and shoulders. Secure, stylish, and comfortable for long stretches.

Chloe G.

03/31/2025

Eagle Women's & Kids Motorcycle Racing Suit

Panther in Pink & Red

Love the color combination! It stands out on the track while offering serious protection. A perfect mix of style and security.

Jess R.

Absolute Classic Jacket!

The best classic biker jacket I've ever owned. Heavy-duty leather and perfect hardware. Feels like it will last a lifetime.

Tony M.

03/25/2025

Men's Distressed Brown Leather Biker Jacket

Great Entry-Level Leathers

Perfect for junior riders! Good protection, durable stitching, and a manageable price point. My kid loves this suit.

Steve J.

03/20/2025

Great Yellow Accents

The black suit with yellow accents looks sharp! The suit is comfortable enough to wear all day at the track. Highly recommend this brand.

Steve A.

03/14/2025

Kids Mini-Moto Racing Suit

Comfortable Beast!

Surprised by how comfortable this suit is right out of the box. Minimal break-in time. The durable leather is built to last.

Chris K.

03/10/2025

Country/region

Collection: Men Leather Clothing

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